Plugin no longer working (November 2025)

Plugin no longer working (November 2025)

Summary

In late 2025, Squarespace introduced a series of significant updates to how products and product forms work across the platform. These changes were applied automatically to live sites. As a result, some plugins that previously worked as expected may no longer behave correctly. In some cases, features may stop working or certain product data may no longer be passed through to form submissions.

This doesn’t mean your plugin is faulty. Rather, Squarespace has changed parts of the underlying platform, and the plugin may need to be upgraded for compatibility, to continue working as intended.

This article explains what to do next, depending on when you purchased your plugin.

What to do next (important)

Please check the specific guidance for the plugin you purchased. Details are shown further down this page.

Customers with a plugin subscription
If you have purchased a subscription product (rather than a one-time purchase) then no action is required. Subscribers receive plugin updates automatically, so your site should already be running the latest compatible version. If you’re experiencing an issue, contact us for priority support. 

What changed on Squarespace?

Squarespace is a hosted (SaaS) platform, which means they deploy technical changes in the background, without customers needing to upgrade or change versions. During this period, Squarespace changed how the platform handles products and forms. While most Squarespace updates do not affect third-party plugins, these particular changes did, and compatibility upgrades are required as a result.

Our approach to support and updates

We fully stand behind the quality of our plugins. If there’s ever a bug or fault in one of the plugins we currently sell, we’ll fix it - regardless of when it was purchased. Updates required solely because Squarespace has changed how the platform works aren’t included with one-time purchases.

To keep things fair and flexible:

  • customers without a subscription can purchase an upgrade when required, and

  • customers who want a hands-off approach can purchase a subscription, which keeps plugins updated automatically without needing to monitor platform changes

Product-specific information

Age Verification PopupThis plugin is not affected by the recent updates. No changes are necessary.

Continue Shopping Button: This plugin is not affected by the recent updates. No changes are necessary.

Breadcrumbs: This plugin must be upgraded. Existing users can obtain a Breadcrumbs plugin upgrade here.

Currencies: This plugin must be upgraded. We have invested many hours in completely rewriting this plugin for compatibility with recent updates. Existing users of the plugin, can purchase a Currencies upgrade here. If you purchased your plugin after 01 October 2025, please contact us for support.

Datepicker: This product has been retired and is no longer supported. Please consider purchasing this Beyondspace plugin. Please note that we are not affiliated with Beyondspace and we are not responsible for checking compatibility of their products. 

Product Enquiry Form: This plugin must be upgraded.
Squarespace 7.1: If you are using the Product Enquiry Form plugin on Squarespace 7.1, you can purchase an upgrade. If you purchased your plugin after 01 October 2025, please contact us for support.
Squarespace 7.0: This plugin is no longer available for older versions of Squarespace. Please consider upgrading from Squarespace 7.0 to Squarespace 7.1.

Shopify Buy Button: This plugin has been retired and is no longer available. Please see this article for a potential solution.

Variant Availability: This plugin has been retired and is no longer available.

Wishlist: This plugin must be upgraded.
Squarespace 7.1: Existing users who purchased the Wishlist before 01 October 2025 can purchase a Wishlist upgrade. If you purchased your plugin after 01 October 2025, please contact us for support.
Squarespace 7.0: This plugin is no longer guaranteed to work with Squarespace 7.0. Please consider upgrading from Squarespace 7.0 to Squarespace 7.1. 

Squarespace 7.0

Squarespace made the decision not to update store pages on the older v7.0 platform, meaning that v7.0 websites are not benefitting from these new commerce improvements and will be left behind. Squarespace is now, quite understandably, focused on version 7.1. The two platforms have now diverged considerably in both structure and capability, and Squarespace will be actively encouraging remaining v7.0 users to upgrade to v7.1. Because of this divergence, we no longer develop or test our plugins on Squarespace v7.0. All current and future plugin updates are built specifically for v7.1 sites.

If your site is still on Squarespace 7.0, we strongly recommend planning an upgrade to version 7.1 to ensure full compatibility with Squarespace’s current platform and ongoing access to new features and plugin updates. Squarespace offer a free tool to help you upgrade from v7.0 to v7.1. If you are looking for independent advice, I was a test pilot for the upgrade tool before it was released, and I’ve published my own practical guide: How to upgrade from Squarespace 7.0 to 7.1 in 2025.

Thanks for your support

Although we support the long-term vision of Squarespace's recent changes, the rollout has been extremely challenging for developers and businesses alike. We’ve done our best to respond quickly and professionally to these changes and to continue supporting our customers through this transition. We truly appreciate your support and patience during this difficult transition.


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