Known Issues
Wishlist heart icon appearing intermittently (May 2026)
Summary Some customers may find that the wishlist heart icon appears intermittently. This issue may affect versions of the Wishlist plugin that were purchased before 20 April 2026. If you purchased your plugin after this date, or have an active ...
Wishlist button not working on mobile (May 2026)
Summary Some customers may find that the 'Send Wishlist' button does not respond when tapped on mobile devices. The wishlist form may also be visible in the site footer on mobile devices. Both issues are caused by an undocumented change by ...
Wishlist - cart popup appears with link to checkout (March 2026)
Summary If you are seeing a cart popup when products are added to the wishlist, and it contains a 'Checkout' button, please follow the instructions in this guide to either disable the popup buttons or to disable the popup completely. Why we currently ...
The checkout button appears on the Wishlist page
Summary Following an unannounced Squarespace update on 26 January 2026, sites using the Wishlist plugin may see a "Checkout' button appear on the Wishlist page. This unexpected behaviour is not caused by a fault in the Wishlist plugin, but by an ...
Wishlist - submissions arrive without the product list (October 2025)
Summary If you are using the Wishlist plugin and you purchased it after 02 September 2025 then you may be receiving Wishlist submissions that include the customer's details but don't include the list of products. If you purchased your Wishlist before ...
Plugin no longer working (November 2025)
Summary In late 2025, Squarespace introduced a series of significant updates to how products and product forms work across the platform. These changes were applied automatically to live sites. As a result, some plugins that previously worked as ...
Wishlist - Button caption returns to "Add to Cart" after selecting variants (Squarespace update)
Summary If you are using the Wishlist plugin and you purchased it before 27 July 2025 then you may find that the "Add to Wishlist" button (or whatever you named it) changes back to "Add to Cart" after a user selects a variant option, such as a ...
Form submissions do not arrive in email inbox
Summary If you used to receive form submissions by email but they’ve stopped, this article will help you identify and resolve the issue. Troubleshooting 1. Check the email address in your Form Block Open the Squarespace Form Block, go to the Storage ...
Enquiry button not working on mobile (May 2026)
Summary Some customers using the Product Enquiry plugin may find that the 'Enquire' button does not respond when tapped on mobile devices. They may also find that the form button appears in the footer on their live site. Both issues are caused by an ...
Wishlist - No product links in wishlist submissions
Summary From 24 February 2025, Wishlist submissions may arrive without Product Links (URLs). This is due to an unintentional change by Squarespace. All other product information is unaffected. Wishlist submissions contain Product Titles, Product ...
Product Enquiry Form - submissions arrive without the product information
Summary If you are using the product Enquiry Form Extension and you purchased it before 2024 (version 2.62 or earlier) then you may be receiving enquiries that include the customer's details but don't include the product information. Background ...